Your listing vanished, the phone went quiet, and Google's help pages go in circles. Send us what you have. We find out why it happened, fix what triggered it, build your proof, and file the appeal with you, done right the first time.
Google rarely tells you exactly which rule you broke. Finding the real trigger is the most important step, because the appeal has to show it's fixed.
"Smith Plumbing – Best Emergency Plumber St. George" instead of your real, registered name.
A P.O. box, a virtual office, a shared suite, or a home address shown on a service-area business.
Changing your name, address, category or hours can trigger a fresh review, and sometimes a suspension.
Two profiles for the same business, often one created by an old employee or a past marketing company.
Your website, phone number, signage and registration all tell a slightly different story.
"Suspicious activity" or an account-level issue on the login that manages the profile.
Send your business name and what Google told you. Within one business day you get the likely cause and the plan.
We correct what triggered it: name, address setup, categories, duplicates or website mismatches.
We tell you exactly what to gather, such as a business license, utility bill, signage and vehicle photos, and package it properly.
We file the appeal with you through Google's official process, then track it and keep you posted.
We look at your profile, website and what Google sent you, and tell you the likely cause and whether it's fixable. No obligation.
Everything to get the appeal filed right: fixing the cause, building the evidence package, filing it with you, and following up until Google decides.
Straight talk: nobody can guarantee what Google decides, and anyone who promises it is guessing. What we promise is that the cause gets found and fixed, the evidence is complete, and the appeal is done the right way, not the fast way.
No. Google makes the final decision, and anyone who guarantees it is guessing. What we guarantee is that the cause is found and fixed, the evidence is complete, and the appeal is filed correctly.
It varies. Some appeals are answered within days, others take several weeks. We follow up for you and tell you the moment anything changes.
Usually not. When a profile is reinstated, its existing reviews normally come back with it.
Never. We walk you through adding us as a manager on the profile, which you can remove at any time.
No. Creating a duplicate listing while one is suspended can make the situation much worse. Fix and appeal the original.
Same process: we work out what's blocking verification, fix it, and get you through the verification steps. The free review covers it.
Yes, nationwide. Everything happens online.
Include your business name, your city, and the wording of any email or notice from Google. You'll hear back within one business day with the likely cause and the plan.
We reply within one business day. Your details are never shared.